CITIBANK MALAYSIA REWARDS CATALOGUE 2015 PDF

Philippines, referred to as Citibank thereafter. This Rewards Catalog is valid from May 15 to August 15, All redemption requests for products and items featured in this catalog must be received by Citibank on or before October 15, to be considered valid. Accumulation of Rewards Points 2.

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Philippines, referred to as Citibank thereafter. This Rewards Catalog is valid from May 15 to August 15, All redemption requests for products and items featured in this catalog must be received by Citibank on or before October 15, to be considered valid.

Accumulation of Rewards Points 2. Charges that are eligible for RPs include airline, auto-charged transaction, bills payment, restaurant, hotel, car rental, gas station, department and other retail stores and mail-order charges.

Charges not eligible include, but are not limited to, cash advance and cash advance charges, overlimit fee, card replacement fee, sales slip retrieval fee, annual membership fee, finance charges, late payment charges, interest charges, government charges, annual fee charges, traveler check or casino chip purchases and other unauthorized charges, etc. Balance transfer, balance conversion and call for cash transactions do not earn RPs unless otherwise stated.

One Bill transactions up to Php , will earn RPs. Any amount in excess will not be entitled to earn RPs. RPs are not transferable to any other person or convertible for cash.

RPs cannot be combined for requests done thru Citibank Online. Duration and Loss of Rewards Points 3. Subject to clauses 3. Citibank reserves the right to suspend or exclude you from participating or continuing to participate in Citi Rewards if: a.

In its opinion you conduct your account in a manner inconsistent with the object and intent of Citi Rewards. Unless Citibank hears from you within 20 days upon delivery of your monthly Account Statement to your billing address, the RPs for your Account on the statement are considered correct.

Transfer of RPs from expired or closed Citibank account to current Citibank account will not be allowed. Fraud and abuse relating to the earning of points in the Rewards Program or redemption of rewards including transfer of points to participating Partner Programs, may result in forfeiture of earned points. All questions or disputes regarding eligibility for the Rewards Program or eligibility of points for redemption of rewards including transfer of Points to a Partner Program will be resolved by Citibank at its sole discretion.

Rewards Redemption 4. Where you have accumulated the required number of RPs, you may claim a Reward in accordance with the instructions contained in the Rewards Catalog. The RPs will not be available until Fast Track is charged or posted to your statement of account.

The same item may be offered to Classic Accountholders at a different Pure points requirement. This means Gold and Platinum Accountholders may redeem the item using a certain amount of Pure points while Classic Accountholders may redeem the same item using a different amount of Pure points.

The Fast Track redemption for same items would be available for Gold, Platinum and Classic Accountholders at the same rate. Participating Programs 5. RPs can be converted into mileage or other benefits in participating programs specified in the Rewards Catalog. Allow 6 to 8 weeks for the crediting of miles into your mileage account. Frequent flyer miles, hotel privileges, kilometer credits or points, travel certificates and gift or cash coupons are not exchangeable, refundable, or redeemable for cash or credit under any circumstances, and are subject to the terms and conditions as may be prescribed by the issuer of the same.

Points converted into frequent flyer miles or donated to charity cannot be converted back into points. Accountholders are subject to and must comply with the terms and conditions applying to participating Programs in which they are enrolled. Redemption Mechanism and Standard 6. Redemption requests can also be made through Citibank Online at our website, www.

Requests through fax are also accepted. Rewards can only be redeemed in accordance with the current Rewards Catalog. If you want to transfer RPs to mileage points in partner airline or hotel programs, you must be enrolled in the relevant partnership program in order to convert these RPs.

Principal Accountholders will exercise the right of redemption for RPs earned through supplementary usage. RPs can be combined for redemption by cardholders who own more than one eligible Citi Card. The annual fee waiver redemption is eligible for your principal or supplementary card under your account and is limited to once a year only. All Rewards and Rewards certificates will be dispatched by courier or post to the last known address for your Account.

Delivery will only be made to either the home or business address as indicated in your customer records with Citibank N. Allow about 3 weeks for processing and delivery. Conditions of Redeeming Rewards 7. Citi RPs are only redeemable by you if your Account is open and remains in good credit standing. Unused points will be forfeited immediately after voluntary or involuntary cancellation of the Citi Card. Accountholders who have availed of restructuring, rewrite and other collection programs for their accounts shall not be entitled to redeem unused RPs despite payment of their accounts.

If an Accountholder who has more than one Citibank account voluntarily cancels any such account, the Accountholder shall not be entitled to transfer unused RPs in the cancelled account to another Citibank account. Your redemption request must be made during the specified program period. Once redemption offers are accepted by CitiPhone, Citibank Online or other redemption channels, they cannot be revoked or canceled.

If, upon delivery to you, a Reward is defective or damaged, you can request an exchange for the same Reward within 48 hours of receipt by calling Citibank.

If Rewards item exceeds the hour limit, the warranty of the supplier within the warranty period remains valid. The hour warranty is on top of the applicable warranty on the items. For assistance and customer service, contact CitiPhone.

Whenever possible, delivery will only be made to the redeeming Accountholder. Accountholder may also advise Citibank of authorized representative via CitiPhone or via redemption form sent through fax. In this case, authorized representative will be asked to provide photocopies of valid identification the Accountholder and authorized representative and submit the same to the courier service provider. Issuance of gift certificates, vouchers, or tickets does not constitute a reservation.

The rewards certificate holder is responsible for making all reservations and notifying the participating merchant of the reward s they are going to redeem. For hotel rewards and travel packages, prior booking is essential and is subject to availability. Some black out dates may apply.

Redeemed Rewards are not exchangeable for other Rewards, nor refundable, replaceable or transferable for cash or credit under any circumstances. Citibank shall not be obliged to recognize or replace any Rewards Items, redeemed through the program that are lost or stolen after delivery.

Citibank will bear no responsibility for resolving such disputes or for the dispute itself. Disclaimers 8. Citibank has taken and will take reasonable care to ensure that information it publishes in relation to Citi Rewards is accurate. All descriptions of Rewards in the Rewards Catalog and other Rewards program offerings are based on information provided by suppliers.

Batteries are not included with battery-operated items, unless stated. Any Reward that relates to travel includes only those features described in the Rewards Catalog. Gift Certificates are valid for one 1 year upon claiming of the Accountholder unless otherwise stated. Warranties 9. Designated products are covered by applicable warranty.

Taxation The Accountholders will be responsible for whatever tax implications may arise out of the ultimate treatment of the Rewards items.

General Citibank shall be entitled to have an agent or contractor carry out all or part of Citi Rewards on its behalf.

You consent to Citibank supplying any such agent or contractor with such information as is required for them to perform their duties. These terms and conditions are subject to any relevant law, government direction and regulation.

Venue of any civil action arising under this agreement shall be in the proper courts of Makati City, Philippines, all other available venues of suit being waived. Example: Php 1, x 3. Citi and Arc Design is a registered service mark of Citigroup Inc.

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Citi Rewards Points

Pay with Points is available on eligible purchases. Eligible Transaction is defined in the Rewards Program Terms and Conditions and means any purchase excluding but not limited to Cash Advances, Balance Transfers, Special Promotions, BPAY payments, purchases of foreign currency and travellers cheques, transactions made in operating a business, payments to other Citi accounts, bank fees and charges such as interest and ATM charges, transactions made using Points and government related transactions. Government related transactions include transactions with government or semi-government entities, or relating to services provided by or in connection with government for example but not limited to transactions made at Australia Post, payments to the Australian Taxation Office, council rates, motor registries, tolls, parking stations and meters, fares on public transport, fines and court related costs. You must be a member of the airline and hotel loyalty programs in which you wish to claim airline and hotel loyalty points and have advised us of your airline and hotel loyalty program membership number prior to any such redemption.

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