Correctness Completeness: Completeness refers to the fact that the information sent by the sender should be complete in every aspect, so that it will result in an effective communication. Firstly, the sender should send the message by considering all the facts and figures and should convey all the relevant information, and if he fails to do so he should answer every question of the receiver by providing extra details. Suppose if you are working with a company and you are dealing the engineering area, one of you customer ask about the A. C mechanism. You are supposed to provide him extra details to make him satisfy this will result in effective communication. If you failed to provide the relevant information in a short period of time, it means the business communication between you and your customer has failed, and he might shift to some other company.
|Published (Last):||15 September 2012|
|PDF File Size:||11.53 Mb|
|ePub File Size:||5.14 Mb|
|Price:||Free* [*Free Regsitration Required]|
The purpose of the communication should be clear to sender then only the receiver will be sure about it. The message should emphasize on a single goal at a time and shall not cover several ideas in a single sentence.
Correct: The message should be correct, i. Also, the message should be exact and well-timed. The correct messages have a greater impact on the receiver and at the same time, the morale of the sender increases with the accurate message. Complete: The message should be complete, i. The complete information gives answers to all the questions of the receivers and helps in better decision-making by the recipient. Concrete: The communication should be concrete, which means the message should be clear and particularly such that no room for misinterpretation is left.
All the facts and figures should be clearly mentioned in a message so as to substantiate to whatever the sender is saying. Concise: The message should be precise and to the point. The sender should avoid the lengthy sentences and try to convey the subject matter in the least possible words. In order to communicate, the sender must relate to the target recipient and be involved.
Courteous: It implies that the sender must take into consideration both the feelings and viewpoints of the receiver such that the message is positive and focused at the audience. The message should not be biased and must include the terms that show respect for the recipient. Related terms:.
The 7 C’s of Effective Remote Communication
The purpose of the communication should be clear to sender then only the receiver will be sure about it. The message should emphasize on a single goal at a time and shall not cover several ideas in a single sentence. Correct: The message should be correct, i. Also, the message should be exact and well-timed. The correct messages have a greater impact on the receiver and at the same time, the morale of the sender increases with the accurate message.
7 C’s of Communication
This will only lead to more time being wasted on emails. Do not try to communicate too many things in one message. This will dilute the attention of the reader. For an example of poor communicating skills, look at this email below. I might need the help of John from your team. Regards, Kevin There are innumerable things that are wrong in this email. James might not even know who the new client is or what the project is about.
Seven Cs of Effective Communication
These are as follows: Completeness - The communication must be complete. It should convey all facts required by the audience. A complete communication has following features: Complete communication develops and enhances reputation of an organization. Moreover, they are cost saving as no crucial information is missing and no additional cost is incurred in conveying extra message if the communication is complete. A complete communication always gives additional information wherever required. It leaves no questions in the mind of receiver.